Customer Testimonials
To be the first time ever buying my own new vehicle Jeremy Woods made it a great experience!
Very nice and respectful, got me exactly where I wanted to be. Will be back.
Super nice, super kind and even more helpful. Very honest and can tell is a dedicated worker. Appreciate him very much.
Great Service! Jeremy made buying the car quick and painless! I highly recommend using Jeremy if you are looking for a new or used Nissan!
Jeremy was great through every step of the way. He was helpful but not pushy and he made sure I felt comfortable the entire process. I would for sure recommend him!
JW was friendly, helpful, and professional. The dealership had a nice selection. I enjoyed my experience there.
We're returning customers and like always had a great experience. A big thank you to Jeremy Woods for all of his help this time!
So thankful for Jereme Woods and his help on purchasing my new car. He did a fantastic job. I would highly recommend him for your all your vehicle needs.
The customer service at John Roberts Nissan was top tier. Everyone was nice and JW went over and beyond to help my son get into his first car
We found the sales team to be friendly, open, and knowledgeable about the vehicles, features/options and financing. Our sales rep, Jeremy was excellent, honest, personable and did not play games with us over our trade. We love our new car! Thanks!
This Dealership provided great service and was a great overall experience, If your needing a great customer service and expertise on salesmanship ask for Jeremy Woods
This was one of the best car buying experiences. The salesman answered all my questions and explained the features of my new car. I’m sure I’ll be back when my wife is ready for a new car.
Absolutely fantastic car buying experience. JW is a great guy and John Roberts Nissan was the exact opposite of your typical dealership… no pushy sales tactics just a genuine concern for putting you in the right car, which for me was a 2023 Nissan Ariya. Can’t recommend JW enough!
Had a great experience. JW Was very helpful and answered all questions. Highly recommend him if you would like to purchase a car!!
JW was super helpful and personable! I recommend him and his colleagues at John Roberts Nissan! Thank you for helping find and get me into my new car so quickly!
Jeremy was incredibly helpful, professional, and kind. He was very knowledgeable and communicative with all of our questions. We could not have asked for a better experience.
It was very clean and everyone was very friendly and gave great information on the vehicles that we were interested in.
Best car buying experience ever! There was no beating around the bush and Jeremy Woods was super helpful and engaging!
We had a great experience purchasing my new car. Everyone talked to us and was so friendly throughout the whole process. Everything was discussed prior to paperwork and they were not pushy about anything we wanted!
All out a great experience, from salesman to the financial services. No hassle with the price.
Very easy to work with. Made buying a new car an easy process. Would definitely recommend!
So proud of my new Pathfinder, would like to thank Jeremy Woods for being an amazing salesman. Thanks John Roberts Nissan for your awesome team.
John Roberts is a great dealership! Jeremy Woods is the best salesman I’ve worked with his knowledge and kindness is second to none.
Kenneth Hayes was amazing. He assisted us all throughout and was able to answer the questions we asked. Overall it was a great experience. Thanks
I always like to deal with Erika Russell and Patrick Ruff for our vehicles need
Patrick Ruff and Erika Trussell always ensure I have great service and that I leave in a safe vehicle. They know how much driving I do and take extra time to ensure I don't have any issues between service visits. I wouldn't go anywhere else.
Erika Russell and Patrick Ruff never fail to diss appoint. They are professional, knowledgeable and above all very friendly. Work is always performed perfectly!!
Convenient and professional. This was my 3rd visit to this dealership and so far i have not experienced any problems.
Always good service. I am always pleased with John Roberts Nissan Service. The staff always welcomes you with a smile.
Always good service! I was skeptical on this visit since it was battery and/or other electrical related. They found 2 issues which were covered under warranty. I was in and out in a couple of hours. Not bad for an issue like that.
We didn’t gat to the dealership until 7pm and everyone stayed late, until 10pm, to complete our purchase. Everyone was super nice and helpful.
Very pleasant, knowledgeable, and responsive staff. Was here to get my car serviced and recall work done. Nice waiting lounge to sit in!
I am always pleased with John Roberts Nissan Service! The service advisors are welcoming and friendly and keep you well-informed throughout the service. The work performed is always high quality. From routine oil changes and tire rotations to any expected maintenance, I take my Pathfinder to no one else but John Roberts Nissan Service.
Very fast oil change and tire rotation. Was in and out within an hour. Very nice and clean waiting area.
I have always had excellent service with this dealership. I am a repeat customer and look forward to continuing my relationship.
The staff always welcomes you with a smile and make you feel like you are at home. Excellent sales and service. 16 years and 4 vehicle upgrades. I will not go anywhere else.
Easy to get a service appointment…great reminders…pleasant experience during my relatively short wait…definitely recommend!
The service attendant provided excellent service and was very attentive. Thank you for such a wonderful first experience with your service department.
Excellent service. The staff welcomed me by name as I drove in to the shop.
The staff are always friendly and welcoming. They make me feel at home and are always transparent with information regarding my vehicle service and recommendations. I'd recommend John Roberts Nissan to anyone.
All of the employees at John Roberts are very knowledgeable, and are very helpful in every way. 🙂
John Roberts provided sales of my 2 Nissan vehicles, routine service and warranty service . Convenient location and great service.
Received an oil change.. Very friendly. Great service. You pull up and drop off they take care of the rest.
Another great service experience! Have had my Nissan vehicles serviced at John Roberts for last 10 years and will not use any other dealership. Fantastic dealership and customer partner!
I always receive great service and care at John Roberts Nissan. They don't try to oversell and ensure my vehicles leave the dealership in great condition and most importantly SAFE!
Everyone is always friendly! They promptly took care of my issue and as always I enjoyed the experience. John Roberts Nissan is one of the only places I can confidently take my vehicle knowing they will honest with me.
Great service from the moment you drop your car, to great coffee, to interaction with service personnel.
Great service! Great prices! Had my service completed in a timely matter with a nice lounge area.
Excellent personal experience. My old Camry finally gave out after 25 years while driving on I-24. So I was going to be looking for a new vehicle eventually.
Friendly service felt welcome great group of people dealership was clean and service was great
I chose this Dealership to purchase my last 3 cars for a reason. A woman purchasing a car can be treated differently. I was not, and have enjoyed every encounter with John Roberts. This warranty repair was no different. Great customer service from the moment I arrived. I tried a shortcut to go to Murfreesboro Nissan near my home, and what a mistake that was.... I will not go anywhere else. THANK YOU BREYDON! and all the service crew and Jeremy for stopping by to say Hi! I enjoyed the kids' room for a meeting room.
Dylan Zinn was easy to work with and found us exactly what we wanted. The sales manager listened to us and helped us get the best deal.
Great service and work was done in a timely manner. They helped my wife set up things on the car that were not set up when we purchased the car
Erika Trussell was great, took good care of my truck. Work excellent and returned to me cleaner than when I left it.
Patrick and Erica always provide the absolute best service possible. They are extremely knowable and very friendly. They will give you an assessment but will never put pressure on you for any service. I have been a customer for ten years and hope to continue for many years to come.
Great a a a a a a a a a a a a a a a
Excellent service department. Randy is a honest technician you can always depend on to do the job right the first time.
Erica got me and out in timely manner, work was completed as requested, car was cleaner when returned to me.
Friendly, fast service! I was only there about 45 minutes for a oil and tire change. Thanks Erika. Your the best!
I went in at my scheduled time and they had me out in excellent time.
Great customer service, friendly, knowledgeable about the vehicles. Willing to go above and more to make the customers feel at ease in the buying process.
John Roberts Nissan is the best, I always get good service when I come in!!
I have consistent, excellent service at John Roberts Nissan. I have 3 vehicles from Roberts and all are serviced there. Patrick and Erika make sure my vehicles are right every time.
Great service department. The service techs did a great job in giving me a complete detailed report of the problem and report.
Richard did great working me into the schedule and the turn around time was minimal.
The service department was excellent. They explained everything that was going to be done and what needed done. Service was completed in a timely and professional manner.
Great service every single time I go to John Roberts Nissan. Patrick and Erika make sure my vehicle is 100 percent right before I leave.
Best car buying experience we’ve had. Jeremy was great to work with. No games, no high pressure tactics, just honest dealings. This is rare in dealerships and is greatly appreciated. You have earned our business long term. Thank you!
I knew what I wanted and they made it happen. Absolutely no qualms with their friendly and helpful purchase of a new truck.
Friendly employees, quick and efficient service. Completely fills my needs. Would highly recommend to anyone looking for a car
Excellent service and attentive staff Work was completed more quickly than anticipated. I will return
Our salesman was great! He did everything he could to not only get us the car we wanted, but also with the best deal. Thank you so much!
Great folks to work with, Great Service, Let you know upfront any charges. Will br back
Great Service, Let you know upfront any charges. Would love to receive discount coupons. This day and time everything is expensive. I am retired, and look for sales, coupons, or deals. But over all I give them 5 stars.
Always very friendly and kind. They ask questions and explain any type problems they might find. Have been satisfied with them since purchasing my 2015 Altama.
Richard Journey was very helpful and kept me informed throughout the entire process. I was very concerned that I had a major electrical issue and their investigation pointed to a faulty battery which saved me an extra fee to diagnose computer codes. I also appreciate the driver’s side getting a much needed vacuuming.
Great folks to work with. A real family vibe with no high pressure. Extremely helpful in getting new car titled in grandson’s name.
My experience, from buying Our Mini Cargo Van and getting it's first oil change has been a really good experience...Everyone at the Dealership has been exceptionally friendly and professional...
I have been doing business with John Roberts Nissan for over 12 years and my wife and I have purchased 4 vehicles there. I am treated like family and always receive excellent service. I will continue to do business with them as I don't intend to ever do business with anyone else. I highly recommend them and especially their service department.
Very fast accurate and good service. Checked records and got me all the services I needed
Everyone was very attentive and polite. The waiting area was well stocked, clean and very comfortable. The work was performed quickly and completely and I was back on the road. We’ve been using this dealer for service for over 5 years and have purchased 3 vehicles from them in that time. I’ve never had a bad experience here.
Everyone in there are true professionals. Never let me down! Took me in even with the online service scheduling glitch on a very busy day. Thank You all very much.
WONDERFUL SERVICE -VERY FRINDLEY AND ALWAYS TRYING TO FIND WAYS TO MAKE EVERY VISIT WORTHWHILE.
My salesperson was nice. I felt the experience was overwhelmed by the increased pricing on the purchase of a vehicle. I think the price increases over sticker are somewhat unreasonable and slightly akin to taking advantage, especially given that I am a Nissan employee. The vehicle did have some visible scratching and almost 5k miles so I felt sticker would have been much fairer.
Everything was great from the time I pulled into the service department. Erika always makes me feel right at home and make sure I am happy. Randy did my work in the shop and he is the best ever
They were very professional and explained they were short staffed. Erika Trussell was fabulous. She kept me informed of the the status of my car. And, of all days, there were computer problems, but this staff managed all with a smile .
I always enjoy working with Joe and Tristen. They are down to earth folks that are easy to talk to. They are always helpful and their confidence and knowledge of the products help me make informed decisions. Josh Templeton was great on my last purchase and Tommy Pollina has been there for is on others.
I always get good service from this dealership. Just wish they would update their phone app to include warranty issues with a new vehicle.
Both Roberts Nissan and Roberts Toyota have a excellent dealership. Specially the over and beyond service written Ericka. Attentive always there or just happening to pop in place when you need her. Dedicated service we need more people like her in this world, positive, smart, and caring. I only wish you would have a carwash????? In other major cities they clean your auto / truck inside and out. This would make for a repeat customer.
Overall experience at the dealership was positive. Dissappointed that the Nissan employee discount was not honored.
Erika continues to be the reason we return to JRN. She is a knowledgeable service coordinator who cares about the experience of her customers. We trust that our vehicle will be repaired expertly and efficiently, when working with her. As long as she continues to work in the service center, we will continue to bring our vehicles to JRN.
I experienced no wait time for my scheduled appointment time. The wait time while repairs were being done was no more than anticipated.
During a recent purchase at the dealership; I had an attentive salesperson. Although, a previous customer from the night before soon needed the assistance of my salesperson. After, only a few minutes, Reggie, a Manager, decided to assist me until my salesperson returned. Thank you for the teamwork to complete the deal.
They listened to what I wanted and didn’t beat around the bush, salesman and on line salesperson worked together